Hospital Quality Management & Compliance

Martti reduces communication risk and improves patient safety with medically qualified interpreters trusted across clinical settings.

Reliable interpretation built for clinical settings

Martti supports clinical safety and quality outcomes with qualified medical interpreters, trusted EHR integrations, and powerful reporting. As part of your broader healthcare quality management strategy, Martti helps standardize communication as a core quality system that supports evidence-based care and performance improvement.

Reduce adverse events and improve patient safety

Meet Joint Commission and CMS requirements, reduce preventable harm, and improve documentation with Martti. Effective quality management in healthcare requires proactive intervention—ensuring communication gaps don’t lead to medication errors, misdiagnosis, or patient harm.

LEP patients experience 52.4% communication-related adverse events, vs. 35.9% for English-speaking patients.1

Communicate across the continuum of care

Ensure patients receive accurate interpretation during transitions of care, reducing the chance of confusion, harm, and return visits. Consistent language access across handoffs and care settings is essential to maintaining healthcare quality and preventing breakdowns in diagnosis and treatment.

LEP patients without access to interpreters are 9.4% more likely to be readmitted.2

Healthcare only interpreters
= better scores and ratings

Martti helps improve quality measures that impact your CMS Star Ratings, Magnet status, and HCAHPS scores. High-quality interpretation directly supports patient satisfaction, quality of care, and outcomes that influence reimbursement and accreditation across the healthcare industry.

LEP patients are 4x more likely to be 'very satisfied' with care when a professional interpreter is used.3

The highest interpreter standards in the industry

Martti interpreters complete 3x the industry standard training in medical terminology, HIPAA compliance, and cultural sensitivity to meet the highest standards of care. This level of training strengthens quality assurance and reduces variability—key components of any effective healthcare quality management system.

250+ 

Languages & dialects

120h

Training requirement

Interpreter services aligned with quality standards

Martti aligns interpreter services with Joint Commission, CMS, HIPAA, ADA, Section 1557 standards, and more, helping you meet quality standards and improve outcomes. Supporting quality assurance and performance improvement (QAPI) initiatives, Martti helps healthcare organizations stay audit-ready while continuously improving the quality of healthcare services.

Martti helps you stay compliant and audit-ready

LEP patients without interpreter access are 9.4% more likely to be readmitted.2

Martti reduces readmissions by ensuring every patient gets the language support they need.

Unified platform that extends interpreters and improves quality

Martti brings all your interpreter services together so your language access program runs smoothly at every point of care. A unified platform eliminates fragmented workflows, helping healthcare systems optimize operations and improve the quality of care across departments.

Detailed reporting and insights
Feedback and satisfaction scores

EHR integrations auto-draft session info

Martti integrates seamlessly into EHR systems like Epic and Cerner, ensuring reliable language access with automatic session documentation, one-click session launches, and more. Embedded directly into the healthcare system, this integration supports clinical decision-making while strengthening documentation for compliance and quality management.

Cerner EHR logo

Poor communication contributes to $17B in preventable readmission costs annually.4

Martti strengthens communication to help your teams avoid costly readmissions.

Real-time insights empower continuous improvement

Track how interpretation is used across departments and patient groups, helping you close access gaps, meet quality goals, and improve care delivery. These insights enable root cause analysis and performance improvement initiatives, helping teams systematically improve healthcare quality and patient outcomes.

Feedback monitoring

Detailed reporting

Expert partnership for more comprehensive language access

From onboarding to optimization, our dedicated team works as an extension of yours to solve problems, stay ahead of compliance needs, and ensure your language access program runs smoothly. We help you build a scalable quality program that aligns language access with broader healthcare quality management and patient safety goals.

Consultative Partnership

Hands-On Support

Real world studies show results across the board

100%

Patient satisfaction

92%

Staff satisfaction

+50%

Increase in interpretation access

-65%

Decrease in connection wait time

Quality scores improve when language barriers come down

Learn how Martti gives you the tools to measure impact and improve outcomes.